Practical Information from Postbank
As Bulgaria prepares for the transition to the euro, Postbank — a proud member of HBCB and our valued partner and friend — shares key practical information to help individuals and businesses plan their payments and banking activities smoothly during the year-end period.
Postbank is committed to ensuring a secure, transparent, and seamless transition to the new currency, while continuing to support customers at every step.
ℹ️ What You Need to Know
💵 Plan Your Payments Ahead
- Cash withdrawals and card payments in Bulgarian leva will be available until 10:30 PM on 31 December.
- Transfers to cards via e-Postbank and m-Postbank can be made until 12:00 PM on 30 December.
- ✔️ Make sure you have sufficient cash and card balances for the holiday period.
🏦 Deposit Your Savings
- Consider depositing your cash savings into your bank account in advance.
- 🔄 All funds in accounts will be automatically and free of charge converted into euro on 1 January.
⚙️ Planned System Updates
- Between 30 December and 2 January, Postbank will carry out planned technical system adjustments related to the euro migration.
- ⏳ During this period, some services may have limited availability.
💶 From 1 January: Transactions in Euro
- From 1:00 AM on 1 January, cash withdrawals and card payments will be processed only in euro.
- 🪙 Cash payments with leva banknotes and coins will remain possible throughout the entire month of January.
📲 Digital & Contactless Payments
- Contactless payments via ONE wallet (Android), Apple Pay, and Garmin Pay will remain available during the holiday period.
- ⏱️ A short interruption is expected between 10:30 PM on 31 December and 1:00 AM on 1 January.
🕒 Branch Working Hours
- Please check the holiday working hours of Postbank branches in advance to plan your visits conveniently.
🤝 HBCB & Postbank Partnership
Postbank is a member of HBCB and a long-standing, valued partner and friend.
Through our cooperation, we aim to provide reliable, timely, and practical information that supports the business community and the public during key economic transitions such as the adoption of the euro.
For more details on Postbank services and the euro transition, please visit Postbank’s official website.
Customers can also receive assistance via Postbank’s digital assistant EVA or customer support channels.
