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GLOBUL is an official partner of the first Bulgarian Safer Internet Helpline 124 123, launched today as a joint initiative of the National Safer Internet Centre and Parents Association. The helpline is aimed at providing information on the issues of the safe use of modern technologies and Internet to children, parents and teachers.

As a member of the Public Council on Safer Internet Use, GLOBUL actively participated in the overall building process of the helpline. The line will provide professional consultations and support to children and young people regarding online safety. The price per call is BGN 0.14 for all GLOBUL subscribers and BGN 0.15 for the clients of the other two mobile operators, no matter the length of the call.

The National Safer Internet Helpline allows users to send their inquiries via various communication channels – by calling 124 123, sending an email to or having chat on Skype. The helpline experts will answer to the received inquiries every working day from 10.00 to 16.00. Detailed information about the initiative is available at

‘GLOBUL support for the launch of the Bulgarian Safer Internet Helpline is yet another step in the company’s strategy to prevent children and young people while surfing the Web. We believe that joint efforts of Bulgarian non-governmental organizations, state institutions and companies would contribute to the protection of minors from inappropriate or harmful Internet content and potential risks related to online communication.’ – GLOBUL Head of Corporate Responsibility Section Hrisa Deliyska commented. 

As a socially responsible company, GLOBUL launches annual educational campaign aimed at raising public awareness on the issues of the responsible use of modern technologies and Internet. In order to prevent children, the mobile Internet content offered by the operator is clearly marked according to its suitability for different age groups. Parents can install optional locks on children’s mobile phones as to control their access to inappropriate services or content.

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