Balkan Services is Leader in Business Intelligence Implementations with 40% market share

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Consulting company Balkan Services takes the lead among the implementors of BI (Business Intelligence) systems in Bulgaria. This is the result of Bulgarian business analytics software market research made by the CBN – Pannoff, Stoytcheff & Co., an independent market research agency. According to the survey Balkan Services indicators are nearly four times better than the indicators of the next participant. The company has 51% market share in the implementations in medium-sized companies and 26% in large firms. The company is also market leader in the number of Business Intelligence systems deployments in all studied sectors: services, trade and financial sectors. 
The survey includes only information about implementations in private companies, as well as trends in different economic sectors. It does not include projects in public administration.
“We had implemented our first QlikView even before the registration of the company was fact and our goal was to become leader in this new and rapidly growing market segment – business intelligence software. We had made long-term investments in consultants, marketing and especially in references from customers who have achieved remarkable results. Our significant previous and current experience with different ERP and CRM systems has also contributed for our leading position in the market.” said Filip Mutafis, Managing Partner in Balkan Services.
“It is not an accident that Business analysis systems (Business Intelligence) are one of the fastest growing software segments during the last few years. BI allows companies to take strategic decisions, optimize their operations, increase the efficiency and measure key performance indicators (KPIs). All these advantages assure that the Business Intelligence market will continue growing rapidly in the next years and our positioning is very good in perspective” said Vladimir Rashev, also Managing Partner in the company. He also mentioned that Balkan Services is not only the leader in the implementation of Business Intelligence systems, but it is also the first company that actively introduced this type of solutions in high education. “Our long-term partnership with Bulgarian universities helps develop the next generation of professionals in the field of BI and respectively to develop the BI market.”
About Balkan Services
Balkan Services Ltd. provides consulting services in the field of software applications for business management with focus on ERP (Enterprise Resource Planning), BI (Business Intelligence) and CRM (Customer Relationship Management). The effective business solutions that the company implements are aimed at comprehensive optimization of business processes. The company’s product portfolio includes Atlantis ERP – a complete solution for corporate resources planning and management, QlikView Business Intelligence – solution for Management Reporting, Business Discovery, ad-hoc analyses and Key Performance Indicators (KPIs), Microsoft Dynamics CRM – a complete solution for managing relationships with customers, IT support and services and development and management of European projects in the field of high technologies. The company is one of the pioneers on Bulgarian Business Intelligence market with more than 200 completed projects in more than 70 companies in Bulgaria, the Balkans and Europe.
About CBN – Pannoff, Stoytcheff & Co.
CBN – Pannoff, Stoytcheff & Co. is an independent agency founded in 1991 that specializes in conducting business research, consultancy and market analyzes in the field of ICT. The Agency maintains its own research of the computer systems market, peripherals and communication equipment, Internet, software, computer database and IT government procurement in Bulgaria. Every year CBN makes annual Business Top 100 ranking, the agency maintains its own personalized VIP databases for direct marketing. Its valuable experience and correct historical data have been the keys for preparing independent charts and analysis of the leading companies in Bulgaria since 1995. All the results, comments, analyzes and conclusions in CBN products are based on independent and most reliable sources.

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