Postbank named top custodian for the 9th consecutive year

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Postbank has been recognized for the 9th consecutive year as the best bank in providing custodial services in Bulgaria. The ranking was prepared by the prestigious global magazine covering capital markets, asset management and investment, Global Custodian (, which conducts surveys about the quality of the services in the sector.

According to the overview in the magazine, Postbank provides customers with a “perfect service”. The ranking categories include Client Service, Innovations, Asset Safety, Liquidity Management, Risk Management, Price, Technologies, etc.

Postbank dominates and was given higher scores than participants from other Central and East European countries in all 12 categories.

“The fact that we have been named the best bank in custodial services in Bulgaria for the 9th consecutive year is an exceptional recognition for us. Our clients’ satisfaction and the highest results in almost all categories show that we are being successful in achieving our goal to provide high-quality services. We strive to constantly invest in innovative technologies and build upon the professionalism of our team. Thanks to the digitalization processes we launched a few years ago we managed to adapt to the reality, meet the highest expectations of our clients and be their trusted expert in all financial decisions,” Postbank commented.

Postbank has been providing the full range of high-quality custodial and depository services to local and foreign institutional clients since 2004. To safeguard the standard, the financial institution has been using since 2019 an automated software system, which fully meets quality requirements, as well as structural division of processes related to customer service, the Front Office Unit and the Operating Unit.

Postbank offers services, such as storage of clients’ portfolios, settlement of financial instruments operations, information and corporate events service, collection of income and receivables from financial instruments, control over legislative and other operational rules.

Since 2010, Postbank has been an exclusive representative of one of Europe’s largest depositories, Clearstream Banking Luxembourg, and is Bulgaria’s biggest depository bank with a 55% market share, the highest number of managed collective investment schemes and access to the capital markets of over 120 countries.

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